Privacy Policy

Company name: TARDIS LLC
Address: 5830 E 2nd St, Ste 7000 #29051, Casper, Wyoming 82609, US
Email: contact@thekronex.com
Website: https://thekronex.com/
Last updated: February 14, 2025

This Privacy Policy explains how Kronex™ collects, uses and discloses personal information when you use our services, make purchases on thekronex.com or interact with us regarding the Site (collectively, the "Services").

In this policy, "you" and "your" refer to the user of the Services, whether a customer, visitor or any other person whose information we process.

Changes to this Policy
We may update this Privacy Policy at any time to reflect changes in our practices or for legal, operational or regulatory reasons. The updated version will be posted on the Site with the corresponding revision date.

How We Collect and Use Your Information

Information you provide to us:

Contact details: name, address, phone number, email
Order information: billing and shipping address, payment confirmation
Account information: username, password, security information
Purchase information: products viewed, cart activity, saved items, reviews
Customer service information: content of support requests

Information collected automatically:

Device and browser information
IP address
Network connection information
Interactions with the Site

We use cookies, pixels and similar technologies to collect this information.

Information from third parties:

Service providers helping to operate our Site (such as Shopify)
Payment processors (banks or credit card providers)

Use of Your Information
We use your personal information to:

Process orders and manage payments
Maintain customer accounts
Send promotional communications (with your consent)
Detect and prevent fraudulent activity
Respond to requests and improve user experience

Cookies
Kronex™ uses cookies to improve functionality and user experience. For more information about Shopify cookies, please refer to Shopify's cookie policy.

Sharing of Personal Information
We may share your personal information with service providers acting on our behalf and marketing partners for advertising purposes. All data sharing is carried out in accordance with applicable privacy laws.

Security & Data Retention
We implement appropriate technical and organizational measures to protect your personal information. However, no security system is completely foolproof. Please avoid sending sensitive information through unsecured communication channels.

Your Rights
Depending on your location, you may have the following rights:

Right of access to your personal data
Right to correction or deletion
Right to restriction of processing
Right to object to processing
Right to data portability

To exercise your rights, contact us at: contact@thekronex.com